Webinar
September 23, 2026

The human side of healthcare AI: Adoption, trust, and implementation

On demand video:

In healthcare, successful AI adoption isn't just about choosing the right technology. Patients need to understand and trust AI-enabled interactions. Staff need to know where AI fits into their work. And healthcare organizations need to make sure new technology supports the patient journey rather than creating another disconnected step.

In this conversation, Jakub Grajcar from Talkie.ai and Zuzanna Rochowiak from Shen AI will look at what it takes to introduce AI into healthcare in a way that works for the people using it.

Watch the webinar recording on demand.

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On demand video:
For whom:
What you'll learn:

Patient adoption and trust

What makes patients comfortable—or uncomfortable—with AI, and how healthcare organizations can prepare patients for AI-enabled interactions.

AI + human: designing the right patient journey

Where AI can take on routine interactions, where human involvement remains essential, and how to create effective AI-to-human handoffs.

Choosing the right AI technology

The questions healthcare organizations should ask before selecting a vendor—from integration and communication channels to security, data, and validation.

Making AI work within the organization

How to bring staff on board, address skepticism, and start with a focused use case that allows teams to learn and improve.

Live Q&A

Get your questions answered by the speakers.

Meet the speakers:

Jakub Grajcar

Head of Marketing, Talkie.ai

Zuzanna Rochowiak

Account Executive, Shen AI

Liliana Maligranda

Customer Success Manager, Shen AI

Webinar
September 23, 2026

The human side of healthcare AI: Adoption, trust, and implementation

On demand video:

In healthcare, successful AI adoption isn't just about choosing the right technology. Patients need to understand and trust AI-enabled interactions. Staff need to know where AI fits into their work. And healthcare organizations need to make sure new technology supports the patient journey rather than creating another disconnected step.

In this conversation, Jakub Grajcar from Talkie.ai and Zuzanna Rochowiak from Shen AI will look at what it takes to introduce AI into healthcare in a way that works for the people using it.

Watch the webinar recording on demand.

‍

‍

On demand video:
What you'll learn:

Patient adoption and trust

What makes patients comfortable—or uncomfortable—with AI, and how healthcare organizations can prepare patients for AI-enabled interactions.

AI + human: designing the right patient journey

Where AI can take on routine interactions, where human involvement remains essential, and how to create effective AI-to-human handoffs.

Choosing the right AI technology

The questions healthcare organizations should ask before selecting a vendor—from integration and communication channels to security, data, and validation.

Making AI work within the organization

How to bring staff on board, address skepticism, and start with a focused use case that allows teams to learn and improve.

Live Q&A

Get your questions answered by the speakers.

Meet the speakers:

Jakub Grajcar

Head of Marketing, Talkie.ai

Zuzanna Rochowiak

Account Executive, Shen AI

Liliana Maligranda

Customer Success Manager, Shen AI