Onboarding
July 14, 2026
3 min read

How customers use Shen AI

How customers use Shen AI

Shen AI is used across a wide range of digital health products: from telemedicine and preventive care to insurance and employee wellbeing.

While the underlying technology remains the same, each organization integrates it differently depending on its users, product goals, and care journey. The examples below illustrate some of the most common implementation patterns.

Digital health & remote care

Many healthcare applications use Shen AI to collect objective vital signs before, during, or between consultations.

A typical journey might look like this:

User opens the app → completes a 30-second measurement → vital signs become available to the user or healthcare professional → the consultation or care journey continues.

For example, AINOHA integrates Shen AI into its perimenopause platform to complement symptom tracking with objective physiological measurements. Rather than relying solely on self-reported symptoms, users can monitor changes in their vital signs over time, giving both patients and clinicians additional context for care.

Similarly, Heartery uses Shen AI to support hypertension management by making regular blood pressure monitoring more accessible through a smartphone camera.

Employee wellbeing

Employee wellbeing platforms often aim to make health monitoring accessible to every employee, not just those who own wearable devices.

With Shen AI, a short health check becomes part of the existing wellbeing experience, requiring only a smartphone or laptop camera. This makes it possible to collect objective health data during regular employee check-ins without introducing additional hardware or changing established workflows.

For example, UAre integrated Shen AI to provide universal access to vital sign measurements across its wellbeing platform, helping organizations offer a more inclusive employee health experience.

CAREMINDr takes a different approach, using Shen AI as part of its chronic care screening workflow. By combining regular health check-ins with AI-powered vital sign measurements, the platform helps identify employees who may benefit from further assessment, supporting earlier intervention and more proactive health management.

Insurance

Insurance providers use Shen AI in different ways depending on their business model. Some focus on increasing engagement through regular wellness check-ins, while others integrate vital sign measurements into onboarding or underwriting journeys.

For example, WellX incorporates Shen AI into its health engagement platform, encouraging members to complete regular health checks as part of a broader preventive health program.

Lyfery uses Shen AI during the digital life insurance journey, combining AI-powered vital sign measurements with explainable underwriting to support fairer pricing and a smoother customer experience.

Preventive health

Preventive health platforms often use Shen AI as an accessible entry point for regular health monitoring. Rather than replacing clinical care, the technology helps users build awareness of their health through quick, repeatable measurements that can be performed anywhere.

For example, VivaWell integrates Shen AI into its preventive health platform to support scalable digital health assessments across its services.

One SDK, many experiences

As these products serve different audiences, they all use the Shen AI technology for a different purpose. The difference lies in how the measurement is integrated into the overall user journey. Some organizations surface measurements before a teleconsultation, others use them to drive engagement, personalize recommendations, support underwriting decisions, or enable preventive health programs.

Because Shen AI is delivered as an SDK, the measurement experience can be adapted to fit your product rather than the other way around.

To explore additional implementation ideas, browse our Use Cases Library, which organizes examples by industry, product type, and business objective.

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