Healthcare has always faced a big challenge: how do we provide high-quality care that is fast, reliable, and scalable? Doctor visits for everything are safer but expensive for institutions. Remote healthcare and telemedicine help, but doctors can’t gather the information they need to make accurate care decisions. Patients struggle to track their vitals, where missing serious symptoms can be dangerous—even deadly. It is almost impossible for doctors and patients to make the right call on whether they need urgent care or can manage symptoms at home. 

Missing this critical health data costs healthcare providers billions. Globally, avoidable emergency room visits alone cost an estimated $100 billion annually.

So, what’s the solution? AI-powered triage symptom assessment and real-time health monitoring. Combined, they help patients get the right care at the right time while giving doctors better data to make smarter decisions.

Let’s dive into how this works.

The complementary power of AI triage and remote health monitoring

In a recent webinar, Remi Koscielny, CEO of Shen AI, and Piotr Orzechowski, CEO of Infermedica, discussed a world of possibilities. Including how AI-powered remote health monitoring with AI triage is a lifesaver for patients, healthcare providers, and digital platforms. 

The webinar highlighted how two distinct AI applications solve different parts of the digital care puzzle. Combined, these tools ensure that patients and doctors have a comprehensive tool to help them access the right care when they need it the most. 

Easy instant health assessments

Shen AI enables real-time health assessments using only a smartphone camera. Through a 60-second scan, patients can track over 27 health markers without needing devices, empowering them to check their health anytime, anywhere.

Shen AI’s proprietary Multi Tonal Sensing Technology ensures readings across all skin tones and lighting, making this a huge advancement for equitable healthcare. Not to mention eliminating the need for multiple expensive medical devices.

The platform provides 27 health measurements, including:

  • Heart rate 
  • Blood pressure 
  • Heart rate variability
  • Breathing rate
  • Stress indicators
  • Parasympathetic activity

“Our technology can be integrated with any mobile app, website, or custom hardware,” says Remi Koscielny. “Everything happens entirely on the user device, providing a secure way of measuring vital signs that are both accurate and reliable.”

AI-powered patient navigation

Infermedica’s AI triage system helps patients and healthcare professionals make better care decisions. Analyzing reported symptoms guides both patients and providers in choosing the right care. This system also eases the strain on emergency rooms and helps prevent patients’ conditions from getting worse.With over 12 years of experience in more than 30 countries, it has guided over 20 million patient interactions in 24 languages.

“We’ve spent over 120,000 hours of physician work building the core of our system,” says Orzechowski. “Our goal is to make healthcare affordable, accessible, and more convenient by using AI to help patients make the right decisions when they feel unwell.”

The system operates in two complementary ways:

  • Self-triage: A patient-facing symptom checker that can be embedded into apps, portals, or websites.
  • Clinical decision support: Tools for healthcare professionals to standardize remote patient assessments.

Shen AI and Infermedica work together to make a seamless digital healthcare journey. Shen AI provides vital sign readings, while Infermedica helps guide patients to the right care based on their symptoms.

Benefits and integration: creating a complete digital patient journey

When Shen AI and Infermedica work together, they make a stronger system than when used separately. In the webinar, both CEOs explained how these tools can help healthcare organizations right now:

Better triage accuracy 

Shen AI measures vital signs like heart rate and blood pressure, improving symptom check accuracy. Piotr Orzechowski says, “What you collect through Shen AI is missing on our side. Information about vital signs can make a huge difference when combined with symptoms.” Instead of asking patients to guess their health numbers, the system asks for quick measurements when needed so doctors get better information.

Better patient experience

The combination makes the process easier and more engaging for patients. Piotr says, “This makes the process more enjoyable while collecting accurate vital signs to support our system’s reasoning.” This builds trust and helps patients feel more confident in their care.

Finding risk early
Doctors are all human, and like all professionals, the better the tools they have, the better job they can do. Our tools are excellent at spotting high-risk patients that other methods might miss:

  • Patients with serious symptoms who want to stay home
  • Patients without knowledge of how to take or read vital signs are easier to engage with. 

Easier health record updates
Both tools send data directly to health records, giving doctors a complete view before they meet the patient. This helps track the patient’s care from start to finish. Remi says, “Our vitals and Infermedica’s symptom check can be shared through APIs to EHRs or whatever systems health professionals use.”

Conclusion: A new standard for digital care

Combining AI-powered triage and real-time health monitoring is a big step forward for all who need better, cheaper, and more effective healthcare. Their allied approach results in more accurate patient assessments without extra cost or equipment. It helps reduce unnecessary emergency visits and lowers costs. It also enables earlier detection of serious conditions, improving outcomes. Patients enjoy a more engaging and complete care experience. The technology works globally, helping both remote areas and diverse populations. As these tools develop, they set a new standard for digital care—transforming how we approach healthcare today.

Watch the full webinar to see these tools in action and explore how they can work for you.